FREQUENTLY ASKED QUESTIONS

Are the chemicals we use safe for my children and pets?

YES. All our chemicals are safe for Children and Pets. With any spray treatment if treating the inside will involve a vacating period depending on which treatment is being done. Rodent treatments do not require a vacating period

How long does the spray last for?

The treatment will last for up to 12 months and we offer a 3 to 6 month Warranty on these treatments.

Do I need to take my pets away?

You don’t need to remove your pets as we can work with you to arrange for them to be away from the area we are treating. Fish tanks and bird cages should be covered with a sheet towel or Cling Wrap and the pump turned off

Do I need to do anything before the treatment?

If you are having a rodent treatment, you do not need to do anything. If you are having a general pest treatment you should put all food items away, including cookware, crockery and cutlery. Outside, all clothes should be removed from the clothes line, all windows closed and pet bowls emptied and turned over. The technician will advise if there are any other requirements on the day.

How can I pay?

We accept all major credit cards (Visa,Mastercard, American Express), Cash, EFT or account if arrange prior to treatments. We also now offer Zip pay which is a interest free payment plan.

What do I do if I find Termites?

First things first do not panic. Do not spray them with anything as this will cause them to close off that area and move elsewhere making it harder to locate them. Best thing to do is to not disturb them anymore than you have. If possible cover the area with duct tape or masking tape and call us immediately. The quicker this is actioned the better off your home will be. Remember DO NOT SPRAY THEM!!!

Can I stay home during a Termite Treatment?

Yes. All our Termite treatments are completely safe as we use the best Termiticides on the market (Termidor).